Your health. Your choice.
At Canopy Imaging, we often meet patients who are surprised to learn they can choose where they receive their scan.
In stressful situations, when there are a lot of unknowns, a recommendation from a GP or specialist can feel final. It often happens quickly, and it may not feel like the right moment to ask questions.
But the important thing to know is this: you do have a choice about where you go for your scan.
Can you choose your imaging provider in NZ?
Yes. Under New Zealand’s healthcare system, patients have the right to be informed and make their own decisions about their care, including where they receive services.
This means you can ask about different imaging providers and request a location that is convenient to you, based on where you live or work.
Your doctor or specialist may suggest a provider, but you can discuss alternatives and choose what works best for you.
Why patient choice matters for imaging
When you need an x-ray, ultrasound, CT, MRI, or mammogram, or other specialist radiology service, the goal is simple: getting clear answers as quickly and comfortably as possible.
Timely access to imaging is a key part of good care, helping people get a diagnosis sooner and move forward with treatment decisions.
Choosing where you go can influence:
1. How quickly you are seen
Faster access to diagnostic imaging can reduce uncertainty and support earlier treatment.
2. Location and convenience
Choosing a clinic close to home, work, or family support can make the experience easier, especially if you are unwell or managing a busy schedule.
3. Continuity of care
Some providers work closely with your referrer to ensure your results are shared promptly and your care stays connected.
4. Your overall experience
A calm, respectful environment and clear communication can make a real difference during what is often an anxious time.
A more patient-centred approach to imaging
Across New Zealand, imaging services are increasingly focused on patient-centred care, meaning care that respects your needs, preferences, and values.
This includes:
- Clear, easy-to-understand communication
- Respect for your cultural and personal needs
- Involving you in decisions about your care
- Providing a supportive, reassuring environment
- Because imaging is not just about getting a result. It is also about how you feel throughout the process.
How Canopy Imaging supports your choice
At Canopy Imaging, we believe patients should feel informed, supported, and confident in their care.
Our focus is on:
- Timely access to imaging appointments
- Clear communication at every step
- Accurate, high-quality imaging and reporting
- A calm, respectful environment where you feel at ease
- We work closely with your referrer to ensure your results are shared promptly, so your care stays connected and on track.
Your health. Your choice.
You don’t have to simply follow a referral without question.
Understanding your options and choosing what feels right for you can help you feel more in control during an uncertain time.
Because when it comes to your health, your choice matters.
If Canopy Imaging is your preferred provider, you can request this when you are referred, or simply bring your referral to our team.